Organizational Goals for 2018

During 2018, Interfaith Caregivers Board, Staff and Volunteers will be working to achieve these goals:

  • Continue to improve and expand program services for clients
    • Increase number of clients by 2% (from 477 to 487)
    • Increase number of client services provided by 2% (from 6,559 to 6,690)
    • Increase number of rides provided by 2% (from 4,038 to 4,119)
    • Increase number of volunteer hours by 2% (from 7,311 hours to 7,457)
    • Increase number of volunteer miles by 2% (from 94,376 to 96,264)
    • Test and implement Daily Client Call in Service (20 clients)
  • Maintain adequate staff and volunteers to improve and expand Interfaith Caregivers services.
    • Continue staffing office 5 days a week for 35 hours with paid staff; continue office support with community resources: Workforce Resource, W2, AmeriCorps, Experience Works, WITC interns and retired professionals
    • Add at least 25 new volunteers and retain 85% of 166 existing volunteers
    • Collaborate with local resources to offer two educational opportunities for volunteers
  • Maintain communications “to tell the Interfaith Caregivers story”
    • Evaluate and update Communications Strategic Plan
      • continue timely updates of website & Facebook
      • publish quarterly newsletters
      • monthly newspaper columns
      • volunteer e-newsletters
      • paid and unpaid advertising
      • 12 presentations/booths
  • Maintain financial stability to meet income goal of $219,500
    • Expand existing fundraising and add new (e.g. donor appeals, giveBIG and foundation grants)
    • Expand credit card donations, I Care Legacy gifts, on-line and monthly giving programs
    • Improve donor retention rates (overall & first time)
    • Maintain six months of operating reserves
  • Continue networking with other non-profits
    • Participate in Transition of Care, Polk United, United Way and other meetings
    • Participate in Nurturing your Nonprofit trainings
    • Participate in WIFIAN (state network) and NCVN (national network
    • Collaborate with Dementia Crisis Innovation (DCIG) team.