FAQ’s
What is Interfaith Caregivers?
  • Since 1995 Interfaith Caregivers has been helping seniors and adults with disabilities in Polk County, WI. We coordinate volunteers to help our clients so they can live in their homes for as long as possible.
    Interfaith Caregivers’ Mission Statement:  “Coordinating volunteers to help seniors and adults with disabilities maintain their independence.”
What type of services do you have?
  • Rides to and from appointments.
  • Rides for shopping or errands.
  • Rides for cancer treatment, dialysis or medical specialists.
  • Visits at home to provide companionship.
  • Help with small chores like changing a light bulb or installing a grab bar.
  • Rise & Shine – a call-in wellness service.
  • Reading the newspaper, magazine or mail to someone.
  • Light housekeeping (when a volunteer is available.)
  • Help balancing a checkbook.
  • Visiting with someone so their caregiver can take a break.
  • A phone call to check in or just talk.
  • Spring and Fall outdoor yard chores.
Can someone help me get my groceries?
  • We often give people rides to get their groceries. 
  • If you are unable to shop yourself, a volunteer may shop for you from your grocery list. Or, a volunteer can go with you to get groceries when you can’t shop alone.
  • We encourage shopping and doing errands in your local community.
I need to get to a specialist in the Twin Cities. Can you take me?
  • Not all our volunteers will drive to the Twin Cities.
  • If we have a volunteer willing to drive to the Twin Cities, we might be able to get you there.
What do services cost?
  • We don’t charge for our services.
  • There are no income guidelines to use our services.
  • Our volunteers donate their time and miles to help you, their neighbors. 
  • There are costs to Interfaith Caregivers to offer these services. We gratefully appreciate donations.
  • Your donations help us offer services to others.

Donations accepted

Who are your volunteers?
  • Our volunteers come from communities in and around Polk County. They offer friendship, rides and other help to someone who lives nearby.
  • Many people volunteer as a way to pay it forward!
How much time is needed to volunteer?
  • You can volunteer as often or as little as you want.
  • We’re flexible!  You can say “yes” when your schedule allows: once a week, monthly, as needed, or special events.
  • Summer residents and people who go south for the winter are invited to apply!
Do volunteers get any training?
  • Potential volunteers must complete an application.
  • Potential volunteers must pass a background check and attend a short orientation.
  • If a you want to drive for us you must have a valid driver’s license and proof of auto insurance.
How do you match a client with a volunteer?
  • Our staff works to understands the needs of our clients.
  • We do our best to match a volunteer with someone with similar interests.
  • We will try to make matches that suit everyone’s schedule and location.
How many volunteers do you have?
  • In 2018, we had 156 regular volunteers.
  • We have many one-time volunteers that help us with spring and fall yard projects. 
  • We always need more caring volunteers in all areas of Polk County.

We're searching fo rvolunteers

How do you get clients?
  • Most clients call us themselves.
  • Others are encourage by their families to sign up for services.
  • Hospitals and other local agencies refer people to us.
  • Short term and long term services are available.
Do you ever deny services to anyone?
  • We only drive clients that can get in and out of a vehicle on their own.
  • We are unable to offer wheelchair transportation.
    • Our volunteers don’t lift or move people.
  • We don’t give medications.
  • We don’t assist with bathing or toileting.
  • We don’t provide services to clients enrolled with Inclusa or IRIS. Those programs get money to offer these services.
  • We serve people of all faiths (or no professed faith). We do not promote religion.
  • We conduct background checks on all potential clients.
  • We reserve the right to refuse services to anyone for any reason.
Where do you get your funding?
  • We receive all our money through donations or grants.
  • The bulk of our income is from donations made by individuals and families!
  • About a third of our income comes from grants and the St Croix Valley United Way.
  • A smaller part of our income is from local organizations, churches, businesses, community groups and special events.
  • Our projected expenses for 2018 are $217,250.
How much do donors usually give?
  • We get donations of all sizes.
  • We’ve received a donation of $3.00 in cash from a gentleman who was happy with his ride. We’ve received gifts of $500 and $1000 from people in the county that believe in what we do.
  • No gift is too small…or too big! Give only what you can afford to give!
  • Visit the “Donations” page to see how you can help!
Are you associated with the Polk County government?
  • Interfaith Caregivers is not a part of the Polk County government.
  • We do not get funding from county, state or federal taxes.
  • We do work very closely with the Aging and Disability Resource Center (ADRC) and Human Services.